Policies and Privacy
Policies Overview
At Linda Louise, we are committed to providing a seamless and elevated experience. Please review our policies below before placing your order or booking our services.
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Orders & Customization
All custom items are made to order. Please ensure that all personalization details are entered correctly at checkout. We are not responsible for errors submitted by the customer.
Due to the custom nature of our products and services, all sales are final.
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Seating Chart Rentals
A non-refundable deposit of $200 is required to secure your event date. This deposit will be applied toward your total balance.
Final payment is due 30 days prior to your event. Failure to complete payment may result in cancellation of your booking.
We require final guest list details no later than 2 weeks prior to your event date.
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Cancellations & Changes
Deposits are non-refundable. If you need to make changes to your order or event details, please contact us as soon as possible. We will do our best to accommodate requests based on timing and availability.
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Delivery & Setup
We provide full-service delivery, setup, and teardown within Dallas and Collin County. Travel outside this area will incur an additional fee.
We coordinate directly with your wedding planner or venue to ensure a seamless setup experience.
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Shipping Policy
For shipped items, processing times vary depending on the product. Shipping times are estimates and may be affected by carrier delays.
Linda Louise is not responsible for lost or delayed packages once they have been shipped.
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Return Policy
At Linda Louise, each piece is thoughtfully curated and many of our items are made to order. We take great care in creating something you’ll love.
Custom & Personalized Items
All custom and personalized items are final sale. Due to the made-to-order nature of these pieces, we are unable to accept returns or exchanges.
That said, your experience matters to us. If something isn’t quite right, please reach out—we’re always happy to work with you to make it better.
Clothing Returns
Eligible clothing items may be returned within 20 days of delivery.
To be accepted for return, items must be:
• Unworn and unwashed
• In original condition
• With all original tags attached
At this time, customers are responsible for return shipping costs, and we do not provide return labels.
How to Request a Return
To initiate a return, please email us at lindalouisebridal@gmail.com or complete our returns form. Once approved, we’ll provide next steps.
Please note that original shipping fees are non-refundable.
Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us within 5 days of delivery so we can make it right as quickly as possible.
We’re committed to ensuring you love your Linda Louise pieces and appreciate the opportunity to make every order feel special.
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Privacy Policy
We respect your privacy and are committed to protecting your personal information. Any information collected during your purchase or inquiry process is used solely to fulfill your order and provide customer support.
We do not sell or share your personal information with third parties.
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Contact
If you have any questions regarding your order or our policies, please contact us at:
lindalouisebridal@gmail.com